TQdigital - E-Commerce Clerk [Full-time | Part-time]

Step by step towards a recognized professional qualification

The partial qualification concept (TQ) gives you the opportunity to secure a qualified job. With a TQ, recognized training occupations are divided into individual, self-contained modules. You can qualify with just one module or with several modules. You will be trained in a varied learning setting. You will alternate between working live in the virtual classroom and deepening the skills you have acquired on a learning platform. Online instructors will convey specialist theoretical content in short sequences, monitor your learning progress, and be available to answer questions. Additional learning process facilitators will support you directly on-site and reflect on experiences in practical learning.

Target group

Partial qualification is aimed at job seekers who want to further qualify themselves and semi-skilled or unskilled employees in companies.

Entry requirements

• Language level B2, high motivation to learn and ability to concentrate
• Basic knowledge or understanding in the commercial field
• Suitability will be assessed in a personal consultation

Goals

• Imparting theoretical and practical knowledge and skills according to the selected module
• Achieving a self-contained, usable qualification with each module
• If you successfully complete all modules, you can register for the external examination with the relevant chamber.

Content & Services

TQ 1 Basics of e-commerce with creation of a webshop

Design of product ranges in online sales, support in procurement, knowledge and application of basics in setting up a web shop, development of product groups including layout

TQ 2 Contract Management

Initiation and processing of contracts in online sales, consideration of legal bases such as GDPR, imprint, information obligations, regulations, etc., analysis of sales success

TQ 3: Product and Assortment Management

Participation in the design of the product and service range in online sales, management of the online range, planning of seasonal promotions, planning of target group-specific promotions

TQ 4: Digital Marketing and Communication

Recording and optimising online sales using key figures, recording and assessing value streams in online sales, designing sales tools in online marketing, such as newsletters

TQ 5: Future-oriented sales management

Implementation and evaluation of online marketing measures, selection of online sales channels and evaluation of their results, consideration of macroeconomic influences in decisions in online sales

TQ 6: Project Management

Implementation and evaluation of professional projects, determination and evaluation of user access, monitoring of advertisements, evaluation of results

In addition to a theoretical phase [500 teaching units], each module also includes a company qualification phase in companies in the region [at least 160 hours].

At the end of a TQ module, you will complete an individual competency assessment with a practical and theoretical part.

Start dates

For further information, please see the start date overview .

Financial support

The TQ module is a continuing education measure approved under the AZAV (German Vocational Training Act) and can be funded through a training voucher from the Federal Employment Agency or your job center. Employers and employees can receive funding from the Federal Employment Agency through the Qualification Opportunities Act.