Step by step towards a recognized professional qualification

The concept of partial qualification (TQ) gives you the opportunity to secure a qualified job. With a TQ, recognized training occupations are divided into individual, self-contained partial qualifications. You can qualify with just one partial qualification or with multiple partial qualifications within the occupational profile.
You will be trained in a diverse learning environment. You will alternate between working live in a virtual classroom and deepening your acquired skills on a learning platform. Online instructors will deliver theoretical content in short segments, monitor your learning progress, and be available to answer questions. Additional learning process facilitators will support you directly on-site and reflect on your practical learning experiences.

Target group

Partial qualification is aimed at job seekers who want to further qualify themselves and semi-skilled or unskilled employees in companies.

Entry requirements

  • Language level B2, high motivation to learn and ability to concentrate
  • Suitability will be assessed in a personal consultation

Goals

  • Imparting theoretical and practical knowledge and skills according to the selected partial qualification
  • Achievement of a self-contained, usable qualification
  • If you successfully complete all partial qualifications of the professional profile, you can register for the external examination with the relevant chamber.

Content & Services

TQ 1 - Cashier activities and product range

  • You will get to know the cash register workstation and receive technical instructions on its functions.
  • You will receive instruction in the work processes.
  • You will learn conversation techniques to respond professionally to all customer contact situations.

TQ 2 - Service and customer information

  • You will acquire knowledge about the process of sales discussions with customers.
  • You will practice confidently advising customers in the various service offerings.

TQ 3 - Goods movement and price calculation

  • You will learn important things about receiving goods, storing goods and taking inventory.
  • You will acquire knowledge of price calculation and procurement of goods.
  • In the warehouse you will get to know the work and transport equipment, such as the pallet truck.

TQ 4 - Consulting and Sales

  • You deepen your knowledge of goods and services in order to then pass this on to the customer.
  • Conflict and complaint management as well as how to deal with complaints and exchanges are learned.

TQ 5 - Product presentation and sales promotion

  • You will learn how to present goods attractively in the shop window and in the salesroom to arouse purchasing interest.
  • You will implement sales promotion measures and advertising strategies such as discount campaigns and learn about competition law.

In addition to a theoretical phase [320 teaching units], each partial qualification also includes a company-based qualification phase in companies in the region [at least 160 hours].

At the end of a partial qualification, you will complete an individual skills assessment with a practical and theoretical part.

The next start dates

  • TQ 1: Start 22.04.2025
  • further dates on request

Financial support

Each partial qualification is a continuing education measure approved under the AZAV (Association of Vocational Training and Employment) and can be funded through a training voucher from the Federal Employment Agency or your job center. Employers and employees can receive funding from the Federal Employment Agency through the Qualification Opportunities Act.

contact

Otto Jäckel
Schelderau 1
35687 Dillenburg
: 02771 8994 30

:

Tanja Deisenroth
At Vierzehnheiligen 7
36039 Fulda
: 0661 97 77 01 -23

:

Tanja Hartmann
Philipp-Reis-Str. 4
35398 Giessen
: 0641 98238-82
: 0641 98238-11

:

Julian Schwinn
coordinator
Reifenberger Straße 1
65719 Hofheim am Taunus
: 0151 27658269
: 06192 20660-11

:

Günter Botthof
Am Brennerwasser 14
36341 Lauterbach
: 06641 64654-10

:

Reinhold Zulauf
Am Brennerwasser 14
36341 Lauterbach
: 06641 64654-15

:

Ayfer Blaesing
Bahnhofsplatz 3
65549 Limburg
: 06431 5963-622

:

Alisa Ferraro
Educational staff member
Berliner Straße 275
65205 Wiesbaden
: 0611 94929-136
: 0611 94929-150

:

Veronica Göksen
Educational staff member
Berliner Straße 275
65205 Wiesbaden
: 0611 94929-201
: 0611 94929-150

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