Quality management

We see our qualified and motivated employees as an essential foundation for the quality and success of our work.

Our QM system extends to all areas of the company. The educational institution is an accredited provider under the AZAV (German Association of Vocational Training and Education) and holds the quality seals of Weiterbildung Hessen e. V. and Wuppertaler Kreis e. V.

QM instruments

• regular staff discussions
• targeted personnel development
• Target agreements
• Monitoring progress and success
• Customer surveys
• internal project reports
• qualified QM representatives
• internal audits
• annual assessment by CERTQUA GmbH